Canossa Private Hospital

Safety & Quality

Canossa Private Hospital is proud of its high standard of care and is fully accredited against the Core Standards for Safety and Quality in Healthcare.

The hospital contributes patient care outcome information to a number of external organisations to assist to compare our results with those of other hospitals. These organisations include the Australian Council on Healthcare Standards, Queensland Health Adverse Outcomes, the Health Quality and Complaints Commission, the Department of Veterans’ Affairs and the Australian Rehabilitation Outcome Centre. Canossa Private Hospital’s clinical outcome results are consistently of a high quality.

Please click on the menu below to view data for each of the patient care outcomes.

Canossa Private Hospital is fully accredited against the National Safety and Quality Health Service Standards, a set of standards established by the Australian Government for all public and private hospitals to align and ascertain high quality in health care across the board.
At Canossa Private Hospital, we are fully committed to making sure patients are provided with the best possible experience during their hospital stay. Patient experience often reflects the personal side of care. To evaluate how well we meet patient needs, we invite our patients to complete our patient satisfaction survey. Completion of our survey is voluntary and anonymous. The surveys are then collated and analyzed for feedback to identify any opportunities for improvement. To date, our recent surveys reveal very high levels of overall satisfaction levels.
At Canossa Private Hospital, we measure the ability, mobility and independence of patients on admission and again on discharge, to see how they are improving. We use the internationally recognised Functional Independence Measure scale (FIM), a scale which measures the success of rehabilitation. Our current rate (functional gain) of success is over 90%.
At Canossa Private Hospital we bench mark our performance in regards to several indicators against other similar facilities to assess and evaluate our performance against similar cohorts. Our assessed indicators involve Hospital wide indicators, Day patients indicators, and Rehabilitation indicators.
Canossa Private Hospital follows strict infection control procedures, and staff take every precaution to prevent infections. Specialised infection control officer collects and analyses data on infections in order to identify and implement best practices to reduce infection rates. One of the infections that we closely monitor at Canossa Private Hospital is Staphylococcus Aureus Bacteraemia, also known as SAB or ‘Golden Staph.’ SAB can cause skin infections, blood poisoning, pneumonia and other infections. The national benchmark for SAB is no more than 2 cases per 10,000 days of patient care. At Canossa Private Hospital our SAB incidence has been well below the Australian government target.
Hand Hygiene is another name for hand washing or cleaning. Good hand hygiene is an important part of infection control. Germs can survive on unwashed hands for over an hour, and we can unknowingly transmit bacteria and viruses to others. Hand Hygiene must be performed: • before touching a patient • after touching a patient • before a procedure • after a procedure • after touching a patient’s belongings or surroundings At Canossa Private Hospital, our infection prevention officer records whether or not hand hygiene has been performed correctly. At Canossa Private Hospital our rate of compliance with proper hand hygiene is well above 80% (which is the national bench mark).